Terms & Conditions

    The terms for buying from the Loomoza online store.

    Company details

    Company name
    Almyr SIA
    Address
    Spilves iela 22, Rīga, LV-1055, Latvija
    Registration no.
    40203609315

    Bank details

    Bank
    SWEDBANK AS
    IBAN
    LV87HABA0551059632402
    BIC/S.W.I.F.T.
    HABALV22

    Scope

    These terms apply to purchases made through loomoza.com by customers in the European Union unless a mandatory consumer law gives you additional rights.

    Orders

    An order is placed when you submit checkout details and complete payment. We may reject or cancel an order if a product is unavailable, payment fails or the order appears fraudulent.

    Prices

    Prices are shown in euros. Delivery costs are shown before payment. We may correct obvious pricing errors before accepting an order.

    Payment

    Card payments are processed securely by our payment provider. We do not store full card details on Loomoza servers.

    Delivery

    Orders are delivered according to the Shipping page. Delivery estimates are not guaranteed, but we will inform customers about material delays where possible.

    Right of withdrawal

    EU consumers generally have 14 days from delivery to withdraw from an online purchase. Returned goods must be unused, unwashed and in original packaging unless the law says otherwise.

    Returns and refunds

    Please follow the Returns page for return instructions. Refunds are issued to the original payment method after we receive and inspect the returned goods.

    Liability

    Nothing in these terms limits mandatory consumer rights. Loomoza is not responsible for indirect losses unless required by applicable law.

    Applicable law

    These terms are governed by the laws of Latvia, without limiting mandatory consumer protections in your country of residence.

    Contact

    For order or legal questions, contact info@loomoza.com.