Privacy Policy
How Loomoza collects, uses and protects customer data.
Company details
- Company name
- Almyr SIA
- Address
- Spilves iela 22, Rīga, LV-1055, Latvija
- Registration no.
- 40203609315
- Contact email
- info@loomoza.com
Data controller
The data controller for this online store is Almyr SIA. We process personal data to operate loomoza.com, fulfil orders and respond to customer requests.
Data we collect
We collect contact details, delivery details, order details, account/authentication data, customer support messages and technical website data such as device, browser and security logs.
Why we use data
We use personal data to process purchases, arrange delivery, provide order tracking, send transactional emails, maintain secure accounts, prevent fraud, answer support requests and improve the website.
Legal basis
Depending on the activity, processing is based on contract performance, legal obligations, legitimate interests such as fraud prevention and service improvement, or consent where required, for example optional marketing cookies.
Sharing data
We share data only when needed with payment providers, delivery providers, email/service providers, hosting providers, analytics providers where enabled, and public authorities when legally required.
Retention
We keep order and accounting records for the period required by law. Other personal data is kept only as long as needed for the purpose for which it was collected.
Your rights
EU customers may request access, correction, deletion, restriction, portability or objection to processing. You may also withdraw consent and contact the Latvian Data State Inspectorate if you believe your rights were breached.
Contact
For privacy questions or requests, contact us at info@loomoza.com.